Costa Cruises Customer Service Contacts

Based in Genoa, Italy, Costa Cruise is one of the main operating companies in the Carnival Group with executive control of the group’s activities in Europe. The company is responsible for operation of Costa Cruises in Italy, AIDA Cruises in Germany and Ibero Cruises in Spain.

How to reach a person at Costa Cruises

Main: (800) 462-6782

Customer Service: (800) 247-7320

International : +39 010 54831

info@uk.costa.it

customercare@us.costa.it

media@us.costa.it

https://www.costacruises.com/

Costa Cruises Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer Service Resources

Post-Cruise Customer Service, Costa Cruises,
200 S. Park Road, Suite 200,Hollywood FL 33021

What you need to know about Costa Cruises

The company responds to most customer complaints in a satisfactory manner.

How to solve a problem with Costa Cruises

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Costa Cruises mailing address

Costa Cruises social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Costa Cruises.

Costa Cruises executive customer service contacts