Holland America Customer Service Contacts

Holland America Line is an American/British owned cruise line; a subsidiary of Carnival Corporation & plc. It has a fleet of 14 ships and offers approximately 500 sailings a year.

How to reach a person at Holland America

Main: (206) 281-3535

Customer Service:  (800) 599-8256

General fax number: (206) 281-7110

Guest relations fax: (206)-301-5327

guestrelations@hollandamerica.com

Holland America Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Holland America

We receive regular complaints about Holland America. Here's a case where the cruise line switched ports for one of its passengers. And here's another case in which Holland America refused to board a customer because of a paperwork problem. Recently, we also had a case involving a customer who had raw sewage in his cabin.

How to solve a problem with Holland America

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Holland America mailing address

Holland America social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Holland America.

Holland America executive customer service contacts

Also, try:

officeofthepresident@hollandamerica.com

gantorcha@gmail.com

drlizlloyd@aol.com

(305) 663-3387
(305) 790-1584
(404) 257-9064
(786) 391-1361
(305) 609-8723

+1 305-463-3000
+1 661-753-0000
+1 661-645-7156
+1 661-222-7786
+1 323-376-8097
+1 661-753-1850