Bon-Ton Customer Service Contacts

The Bon-Ton Stores comprises seven regional department store chains: Bon-Ton (in the Northeast); Younkers, Carson Pirie Scott, and Elder-Beerman (Midwest); Herberger’s (upper Great Plains); Boston Stores (Wisconsin); and Bergner’s (Illinois).

How to reach a person at Bon-Ton

Customer Service: (800) 526-7534

Toll Free: (800) 526-7534

info@bonton.com

https://www.bonton.com/

Bon-Ton Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

7am-12am (Eastern), 7 days a week

What you need to know about Bon-Ton

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Bon-Ton

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Bon-Ton's mailing address

Bon-Ton's social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Bon-Ton.

Bon-Ton's executive customer service contacts