Motorola Customer Service Contacts

Motorola makes and markets lines of mobile phones, selling enough to make Lenovo the third biggest smartphone company. The phones, which run on the Android operating system, are sold under the Moto and Droid brands and aim the middle and lower ends of the smartphone market. Besides phones, Motorola Mobility makes and sells wearables and accessories. Lenovo bought Motorola Mobility from Google in 2014 for $2.9 billion.

Motorola Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Also, try 1-888-331-3383

Contact Us page

What you need to know about Motorola

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Motorola

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Motorola's mailing address

222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
https://www.motorola.com/us/home

Motorola's social media channels

X

Motorola's executive customer service contacts

Primary Contact
Rogerio Fragale
Customer Satisfaction & Operations Director for The Americas
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
Rogerio.Fragale@motorolamobility.com

Secondary Contact
Ruben Castano
Customer Experience Leader
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
Ruben.Castano@motorola.com

Chief Executive
Sergio Buniac
Chairman & President Motorola
222 Merchandise Mart Plz #1600
Chicago, IL 60654-1103
Sergio.Buniac@motorola.com

How to get professional help with your Motorola problem

If you need help with a Motorola problem, you can contact our advocacy team or just push the button.

Get Help