Baltimore Gas and Electric Company (BGE) is a subsidiary of Exelon Corporation and Maryland’s largest gas and electric utility. Headquartered in Baltimore, BGE provides service to more than 1.2 million electric customers and more than 650,000 natural gas customers in central Maryland.
How to reach a person at Baltimore Gas and Electric (BGE)
Main: (410) 234-5000
Customer Service: Residential: 1-800-685-0123
Toll Free: Business: 1-800-265-6177
TTY/TTD: 1-800-735-2258
Customer Service Fax: 1-443-213-6017
Baltimore Gas and Electric (BG&E) Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
Customer service resources
Mailing Address
General: P.O. Box 1475 Baltimore, MD 21203
Payment: P.O. Box 13070 Philadelphia, PA 19101-3070
What you need to know about Baltimore Gas and Electric Company (BGE)
We receive occasional complaints about Baltimore Gas and Electric (BGE). Here is an article where BG&E refused to waive the monthly service fee.
How to resolve a problem with Baltimore Gas and Electric (BGE)
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Baltimore Gas and Electric (BGE)'s mailing address
2 Center Plaza 110 West Fayette Street
Baltimore, MD 21201
https://www.bge.com/
Baltimore Gas and Electric (BGE)'s executive customer service contacts
Primary Contact
Chimaobi Chijioke
Vice President of Customer Care
2 Center Plaza 110 West Fayette Street
Baltimore, MD 21201
chimaobi.chijioke@bge.com
Secondary Contact
Tamla Olivier
Chief Customer Officer
2 Center Plaza 110 West Fayette Street
Baltimore, MD 21201
tamla.olivier@exeloncorp.com
Chief Executive
Carim Khouzami
CEO
2 Center Plaza 110 West Fayette Street
Baltimore, MD 21201
carim.khouzami@exeloncorp.com
What others have to say about Baltimore Gas and Electric (BG&E)
If you have a concern or complaint that has not been resolved to your satisfaction by BGE, you may contact the Maryland Public Service Commission.
Maryland Public Service Commission
Office of External Relations
6 St. Paul Street, 15th Floor, Baltimore, Maryland 21202
Phone: 1-410-767-8028
Toll-Free: 1-800-492-0474
Fax: 1-410-333-6844
TTY/TDD (Maryland Relay Service): 1-800-735-2258
(Monday through Friday, 8 a.m. to 5 p.m., except holidays)
How to get professional help with your Baltimore Gas and Electric (BG&E) problem
If you need help with a Baltimore Gas and Electric (BG&E) problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on March 7, 2024