Starwood Hotels and Resorts Customer Service Contacts

Starwood Hotels & Resorts is a part of a suite of well-known hotel brands, including St. Regis, The Luxury Collection, W, Westin, Le Méridien, Sheraton, Four Points by Sheraton, Aloft and Element. Starwood and all of its brands are now operated by Marriott.

How to reach a person at Starwood Hotels and Resorts

Main: (203) 964-6000

Customer Service : (800) 328-6242

Toll Free: (888) 625-4988 (reservations)

consumer.affairs@starwoodhotels.com

Starwood Hotels and Resorts Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

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What you need to know about Starwood Hotels and Resorts

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Starwood Hotels and Resorts

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Starwood Hotels and Resorts mailing address

Starwood Hotels and Resorts social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Starwood Hotels and Resorts.

Starwood Hotels and Resorts executive customer service contacts

Also, try ceo@starwoodhotels.com

And his assistant is Cynthia Harmon

cynthia.harmon@starwoodhotels.com