Starwood Hotels & Resorts is a part of a suite of well-known hotel brands, including St. Regis, The Luxury Collection, W, Westin, Le Méridien, Sheraton, Four Points by Sheraton, Aloft and Element. Starwood and all of its brands are now operated by Marriott.
How to reach a person at Starwood Hotels and Resorts
Main: (203) 964-6000
Customer Service : (800) 328-6242
Toll Free: (888) 625-4988 (reservations)
Starwood Hotels and Resorts Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Starwood Hotels and Resorts
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Starwood Hotels and Resorts
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Starwood Hotels and Resorts mailing address
Starwood Hotels and Resorts
One StarPoint
Stamford, CT 06902
http://www.starwoodhotels.com
Starwood Hotels and Resorts social media channels
Starwood Hotels and Resorts executive customer service contacts
Primary Contact
Helen Horsham-Bertels
Senior Director, Consumer Affairs
One StarPoint
Stamford, CT 06902
helen.horsham-bertels@starwoodhotels.com
(203) 964-4129
Chief Executive
One StarPoint
Stamford, CT 06902
CEO@starwoodhotels.com
Also, try ceo@starwoodhotels.com
And his assistant is Cynthia Harmon
cynthia.harmon@starwoodhotels.com
How to get professional help with your Starwood Hotels and Resorts problem
If you need help with a Starwood Hotels and Resorts problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on January 20, 2015 and updated on March 26, 2024.