InterContinental Hotels Group Customer Service Contacts

InterContinental Hotels Group owns and operates InterContinental Hotels & Resorts, Hotel Indigo, Crowne Plaza Hotels & Resorts, Holiday Inn Hotels & Resorts, Holiday Inn Express, Staybridge Suites, Candlewood Suites, EVEN Hotels, HUALUXE Hotels and Resorts and Kimpton Hotels & Restaurants.

How to reach a person at InterContinental Hotels Group

Toll Free: 1-800-621-0555

International: 44-2033-499179

Business travel assistance: 1-888-983-0568

InterContinental Hotels Group Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

IHG Rewards Club:

US Toll Free: 1-888-211-9874 

International: 001-801-975-3063 

What you need to know about InterContinental Hotels Group

The company responds to most customer complaints in a satisfactory manner. Our latest IHG case involves a guest who was charged $700 for a damaged TV set.

How to resolve a problem with InterContinental Hotels Group

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Global headquarters:
InterContinental Hotels Group PLC
Broadwater Park
Denham, Buckinghamshire UB9 5HR
UK

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

InterContinental Hotels Group mailing address

InterContinental Hotels Group
3 Ravinia Drive
Suite 100
Atlanta, GA 30346-2149
https://www.ihg.com/hotels/us/en

InterContinental Hotels Group social media channels

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InterContinental Hotels Group executive customer service contacts

Primary Contact
Michelle Mitchell
Manager Service Delivery
3 Ravinia Drive
Suite 100
Atlanta , GA 30346-2149
michelle.mitchell@ihg.com

Elie Maalouf
Manager Service Delivery
3 Ravinia Drive
Suite 100
Atlanta , GA 30346-2149
Elie.Maalouf@ihg.com

Chief Executive
Keith Barr
Chief Executive Officer
3 Ravinia Drive
Suite 100
Atlanta , GA 30346-2149
keith.barr@ihg.com

How to get professional help with your InterContinental Hotels Group problem

If you need help with a InterContinental Hotels Group problem, you can contact our advocacy team or just push the button.

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