Disney Cruise Line Customer Service Contacts

Disney Cruise Line is a subsidiary of The Walt Disney Company. It operates four ships: Disney Magic, Disney Wonder, Disney Dream, and Disney Fantasy, and Castaway Cay, a private island in the Bahamas.

How to reach a person at Disney Cruise Line

Main: (407) 566-3500

Customer Service: (800) 951-3532

Toll Free: (800) 951-3532

dcl.guest.communications@disneycruise.com

Disney Cruise Line Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

More Phone Numbers:

Fax Number : 1-407-566-7739
Vacation Packages : 1-407-939-7675
Room-only Bookings : 1-407-939-7429
Tickets : 1-407-939-1289
Dining Reservations : 1-407-939-3463

Guest Communications
P.O. Box 10238
Lake Buena Vista, FL 32830-0238

What you need to know about Disney Cruise Line

We receive occasional complaints about Disney Cruise Line. Here’s one where a reader wanted his discount as promised.

How to resolve a problem with Disney Cruise Line

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Disney Cruise Line mailing address

Disney Cruise Line social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Disney Cruise Line.

Disney Cruise Line executive customer service contacts