Friendly’s Ice Cream Customer Service Contacts

Friendly’s is a restaurant chain on the United States’ East Coast. Friendly’s was founded in 1935 in Springfield, Massachusetts, by brothers Curtis Blake and S. Prestley Blake. Friendly’s has 10,000 employees. It is owned by Sun Capital Partners. 

How to reach a person at Friendly’s Ice Cream

Main: (413) 543-2400

Customer Service:  (484) 766-1082

Toll Free:  (800) 966-9970

https://www.friendlys.com/

Friendly’s Ice Cream Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Friendly’s Ice Cream

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Friendly’s Ice Cream

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Friendly’s Ice Cream's mailing address

Friendly’s Ice Cream's social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Friendly’s Ice Cream.

Friendly’s Ice Cream's executive customer service contacts

Executive Assistant: Laura Cjelka

laura.cjelka@friendlys.com