Friendly’s Ice Cream Customer Service Contacts

Friendly’s is a restaurant chain on the United States’ East Coast. Friendly’s was founded in 1935 in Springfield, Massachusetts, by brothers Curtis Blake and S. Prestley Blake. Friendly’s has 10,000 employees. It is owned by Sun Capital Partners. 

How to reach a person at Friendly’s Ice Cream

Customer Service:  (484) 766-1082

Toll Free:  (800) 966-9970

Friendly’s Ice Cream Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Friendly’s Ice Cream

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Friendly’s Ice Cream

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Friendly’s Ice Cream's mailing address

1855 Boston Road
Wilbraham, MA 01095-1002
https://www.friendlys.com/

Friendly’s Ice Cream's social media channels

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Friendly’s Ice Cream's executive customer service contacts

Primary Contact
Vijay Chirkout
Director of Operations
1855 Boston Road
Wilbraham, MA 01095-1002
vijay.chirkout@friendlys.com

Secondary Contact
Todd Schwendenmann
Executive Vice President
1855 Boston Road
Wilbraham, MA 01095-1002
Todd.Schwendenmann@friendlys.com

Chief Executive
John Maguire
Chief Executive Officer
1855 Boston Road
Wilbraham, MA 01095-1002
john.maguire@friendlys.com
1 (413) 543-2400 or (800) 966-9970

Executive Assistant: Laura Cjelka

laura.cjelka@friendlys.com

How to get professional help with your Friendly’s Ice Cream problem

If you need help with a Friendly’s Ice Cream problem, you can contact our advocacy team or just push the button.

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