Publix Customer Service Contacts

Publix Super Markets is a supermarket chain based in Lakeland, Fla. Publix operates throughout the American Southeast, with locations in Florida, Georgia, Alabama, South Carolina, Tennessee, and North Carolina.

How to reach a person at Publix 

Customer Service : (800) 242-1227

Publix Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service address:

PO Box 407
Lakeland, FL 33802-0407

Contact form

What you need to know about Publix

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Publix

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Publix mailing address

Publix
3300 Publix Corporate Parkway
Lakeland , Fla 33811
http://www.publix.com

Publix social media channels

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Publix executive customer service contacts

Primary Contact
Chelsea Yockey
Director of Customer Care & Social Media
3300 Publix Corporate Parkway
Lakeland , Fla 33811
chelsea.yockey@publix.com

Secondary Contact
Norman Badger
Director of Customer Care & Social Media
3300 Publix Corporate Parkway
Lakeland , Fla 33811
norman.badger@publix.com

John Goff
President
3300 Publix Corporate Parkway
Lakeland , Fla 33811
john.goff@publix.com

Fax: (863) 616-5891

Chief Executive
Kevin Murphy
CEO
3300 Publix Corporate Parkway
Lakeland , Fla 33811
kevin.murphy@publix.com

How to get professional help with your Publix problem

If you need help with a Publix problem, you can contact our advocacy team or just push the button.

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