Hyundai Customer Service Contacts

Hyundai Motor America is headquartered in Fountain Valley, California, and is the U.S. subsidiary of Hyundai Motor Company of Korea. Over half of the cars sold in the U.S. are manufactured in the company’s manufacturing facility in Montgomery, Ala. The company also has engineering facilities in Michigan and design, research, and testing grounds in California.

How to reach a person at Hyundai

Customer Service: (800) 633-5151

24/7 Roadside assistance : (800) 243-7766

Hyundai Motor America Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Mon-Fri 6:00am – 5:00pm PST Sat 6:30am – 3:00pm PST Sun Closed

The company has a toll-free number and also is timely in responding to email and Twitter.

Customer Service Resources

Customer service hours are as follows:

Mon-Fri 6:00am – 5:00pm PST, Sat 6:30am – 3:00pm PST, Sun Closed

What you need to know about Hyundai

We receive many complaints about Hyundai. Here's a Hyundai Santa Fe that locked itself and a lease agreement that did not end well.

How to resolve a problem with Hyundai

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Hyundai mailing address

Hyundai
10550 Talbert Ave
Fountain Valley, CA 92728-0850
https://www.hyundaiusa.com/

Hyundai social media channels

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Hyundai executive customer service contacts

Primary Contact
Alain Garnier
Senior Group Manager, Customer Care
10550 Talbert Avenue
Fountain Valley, CA 92708
agarnier@hmausa.com

Secondary Contact
John Gramata
Director, Customer Care
10550 Talbert Avenue
Fountain Valley, CA 92708
jgramata@hmausa.com

Barry Ratzlaff
Director, Customer Care
10550 Talbert Avenue
Fountain Valley, CA 92708
bratzlaff@hmausa.com

Chief Executive
Jose Munoz
President and CEO, Hyundai Motor America
10550 Talbert Avenue
Fountain Valley, CA 92708
jmunoz@hmausa.com
(714) 965-3000

How to get professional help with your Hyundai Motor America problem

If you need help with a Hyundai Motor America problem, you can contact our advocacy team or just push the button.

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