Trader Joe’s Customer Service Contacts

Trader Joe’s, named after its founder Joe Coulombe, is a privately held chain of 474 stores nationwide in 43 states and in Washington, D.C.

How to reach a person at Trader Joe’s

Trader Joe's Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

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What you need to know about Trader Joe's

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Trader Joe's

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Trader Joe's mailing address

Trader Joe's
800 South Shamrock Avenue
Monrovia, CA 91016
https://www.traderjoes.com/

Trader Joe's executive customer service contacts

Primary Contact
Nicole High
Director, Customer Relations Communication
800 South Shamrock Avenue
Monrovia, CA 91016
nhigh@traderjoes.com

msloan@traderjoes.com – Matt Sloan, VP of Marketing – Product

Secondary Contact
Mitch Heeger
Executive Vice President Marketing and Merchandising
800 South Shamrock Avenue
Monrovia, CA 91016
mheeger@traderjoes.com


Jon Basalone
President, Stores
800 South Shamrock Avenue
Monrovia, CA 91016
jbasalone@traderjoes.com

Chief Executive
Dan Bane
CEO
800 South Shamrock Avenue
Monrovia, CA 91016
dbane@traderjoes.com
(626) 599-3700

How to get professional help with your Trader Joe's problem

If you need help with a Trader Joe's problem, you can contact our advocacy team or just push the button.

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