Nissan Customer Service Contacts

Nissan is the sixth-largest automaker in the world with North American corporate headquarters in Franklin, Tennessee.

How to reach a person at Nissan

Main: (615) 725-1000

Customer Service:  (877) 664-2738

Toll Free: (800) 647-7261

nnaconsumeraffairs@nissan-usa.com

Nissanownerservices@nissan-usa.com

https://www.nissanusa.com/

Nissan Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Nissan

We receive many complaints about Nissan. Here is one where a Nissan dealership wouldn't honor its warranty.

How to resolve a problem with Nissan

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Nissan mailing address

Nissan social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Nissan.

Nissan executive customer service contacts

Alternatively, try jeremie.papin@mail.nissan.co.jp