Sprint Nextel Corporation is a phone service company headquartered in Overland Park, KS.
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Customer service resources
What you need to know about Sprint
We receive many complaints about Sprint Here's a recent case involving an upgrade gone wrong. Here's another one about a huge roaming charge. And here's a reader problem with a locked phone.
How to resolve a problem with Sprint
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Sprint mailing address
6200 Sprint Parkway
Overland Park, KS 66251
https://www.sprint.com/
Sprint executive customer service contacts
Primary Contact
Todd Muscari
Director, customer service
6200 Sprint Parkway
Overland Park, KS 66251
todd.muscari@Sprint.com
Secondary Contact
Marci Carris
Senior Vice President - Customer Care
6200 Sprint Parkway
Overland Park, KS 66251
Marci.Carris@Sprint.com
Néstor Cano
Chief Operating Officer
6200 Sprint Parkway
Overland Park, KS 66251
Nestor.Cano@Sprint.com
Chief Executive
Michel Combes
President and CEO
6200 Sprint Parkway
Overland Park, KS 66251
michel.combes@sprint.com
Twitter account and LinkedIn profile.
Also can try: Christina Sternberg, Chief administrative officer, Christina.sternberg@sprint.com. LinkedIn
Christina manages the office of the CEO and oversees Corporate Communications
How to get professional help with your Sprint problem
If you need help with a Sprint problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on December 17, 2014 and updated on March 26, 2024.