Whirlpool Customer Service Contacts

Whirlpool manufactures and markets Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Brastemp, Bauknecht and other appliance brand names to consumers worldwide.

How to reach a person at Whirlpool

Main: (269) 923-5000

Customer Service: 1-866-698-2538

Fax: (269) 759-7110

whirlpool_customerexperience@whirlpool.com

https://www.whirlpool.com/

Whirlpool Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

NORTH AMERICA REGION 600 West Main St. Benton Harbor, MI, 49022-2692 Telephone: 269-923-5000

Customer service resources

https://www.whirlpool.com/services/contact-us.html

What you need to know about Whirlpool

We receive many complaints about Whirlpool. Whirlpool sent a customer a faulty stove three times. These Whirlpool customers ended up with a fridge that started leaking, forcing them to replace their floors for the cost of $4,200. A Whirlpool manager admitted to this customer that their microwave was defective and still tried to charge him $300 for the repair.

How to resolve a problem with Whirlpool

Try the executive contacts, but always get everything in writing. Whirlpool likes to do things by phone, but that does not generate a paper trail.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Whirlpool mailing address

Whirlpool social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Whirlpool.

Whirlpool executive customer service contacts