Costco Wholesale Corporation is a multinational company with headquarters in Washington. The company allows customers to obtain memberships to buy bulk goods in a warehouse setting.
How to reach a person at Costco
Main: (425) 313-8100
Customer Service: (800) 955-2292
Toll Free: (800) 774-2678
Costco Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
Customer Service contact details
What you need to know about Costco
The company responds to most customer complaints in a satisfactory manner. Here's our guide on buying travel from Costco.
How to resolve a problem with Costco
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Costco mailing address
999 Lake Drive
Suite 200
Issaquah, WA 98027
https://www.costco.com/
Costco executive customer service contacts
Primary Contact
Leah Monica
Director/General Manager Corporate Member Service Centers
999 Lake Drive
Suite 200
Issaquah, WA 98027
lmonica@costco.com
Secondary Contact
Jeff Abadir
Senior Vice President, General Manager
999 Lake Drive
Suite 200
Issaquah, WA 98027
jabadir@costco.com
Pat Callans
Executive Vice President, Adminstration
999 Lake Drive
Suite 200
Issaquah, WA 98027
pcallans@costco.com
Chief Executive
W. Craig Jelinek
Chief Executive Officer
999 Lake Drive
Suite 200
Issaquah, WA 98027
cjelinek@costco.com
How to get professional help with your Costco problem
If you need help with a Costco problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on December 12, 2014 and updated on March 26, 2024.