E-Z Rent-A-Car is a small but growing car rental company based in Orlando. It’s known for low prices, but mind the fees and vigilant damage claims. It is owned by Advantage Rent a Car.
How to reach a person at E-Z Rent-A-Car
Main: (407) 674-1006 or (407) 674-1028
Customer Service: (407) 352-3131
Toll Free: (800) 277-5171
Fax: (407) 438-1096 or (888) 400-2285
E-Z Rent-A-Car Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about E-Z Rent-A-Car
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with E-Z Rent-A-Car
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
E-Z Rent-A-Car mailing address
2003 McCoy Road Suite A
Orlando, FL 32809
https://www.e-zrentacar.com/
E-Z Rent-A-Car executive customer service contacts
Primary Contact
Naomi Cantera
Voice of the Customer Department Manager
2003 McCoy Road Suite A
Orlando, FL 32809
Naomi.Cantera@advantage.com
Secondary Contact
James Sutton
Senior Director Of Operations at Advantage & EZ Rent A Car
2003 McCoy Road Suite A
Orlando, FL 32809
James.Sutton@advantage.com
Paul Hemmert
Senior Vice President of Operations at AEZ Rent a Ca
2003 McCoy Road Suite A
Orlando, FL 32809
phemmert@aezrac.com
Chief Executive
Scott Davido
CEO & President, Advantage Rent A Car
2003 McCoy Road Suite A
Orlando, FL 32809
Scott.Davido@advantage.com
What others have to say about E-Z Rent-A-Car
BBB files indicate that this business has a pattern of complaints. Specifically, consumers have reported receiving charges for toll packages they opted out of a the time of rental. Consumers have also reported they have received charges regarding cracked windshields or damages of a vehicle they have rented that does not apply to them or the car they were in possession of. Consumers have reported vehicles were not made available to them at time of rental after making a reservation.
Before complaining to BBB the company has requested emailing vocteam@advantage.com, or call (407) 888-0519.
How to get professional help with your E-Z Rent-A-Car problem
If you need help with a E-Z Rent-A-Car problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on November 28, 2014 and updated on March 26, 2024.