Enterprise Customer Service Contacts

Enterprise owns the Alamo Rental Car and National Rental Car brands.

How to reach a person at Enterprise

Main: (480) 505-8899

Customer Service:  1-855-266-9565

Toll Free: 1-855-266-9565

Roadside Assistance: 1-800-307-6666

Customers with disabilities: 1-866-225-4284

https://www.enterprise.com/en/home.html

Enterprise Responsiveness rating

5/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Enterprise

We receive regular complaints about Enterprise. This customer rented a car and got a flat tire just two days later. Despite showing an employee a pre-existing scratch on the car before renting it, this customer was still blamed for it. Also, the car rental company tried to charge this customer for damage she had nothing to do with.

How to resolve a problem with Enterprise

The company website offers a chat feature along with the customer service number and an option to submit an email form.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Enterprise mailing address

Enterprise social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Enterprise.

Enterprise executive customer service contacts