Apple Customer Service Contacts

Apple sells computers, music devices, music and phones.

How to reach a person at Apple

Main: (408) 996-1010

Toll Free: (800) 692-7753

https://www.apple.com/

Apple Responsiveness rating

5/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

How to get through to a person.
Press “0” at every promt.
Or press “**” immediately upon connection.
Or say “Operator” at the first prompt.

Customer service resources

Apple contact page
Apple support: general
Apple iTunes support

1-800-MY-APPLE (1-800-692-7753): General support
1-800 APL-CARE (1-800-275-2273): iPod, Mac and iPad technical support
1-800 MY-IPHONE (1-800-694-7466): iPhone technical support
Fax: (408) 974-4224

What you need to know about Apple

Apple has an outstanding reputation for taking care of its customers. While the company addresses most grievances properly, one or two slip between the cracks. For example, we recently had a case where a reader had to pay twice for her AppleCare support. We've also run into a few Mac repair issues.

How to resolve a problem with Apple

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Apple mailing address

Apple social media channels

Facebook

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Apple.

Apple executive customer service contacts

Apple
One Apple Park Way
Cupertino, CA 95014, USA
Office 1-669-218-9647