Chrysler Customer Service Contacts

FCA US LLC, also known as simply Chrysler is an American automobile manufacturer headquartered in Auburn Hills, Michigan and owned by holding company Fiat Chrysler Automobiles, headquartered in London, England.  Chrysler is one of the largest American automobile manufacturers. It sells vehicles worldwide under its flagship Chrysler brand, as well as the Dodge, Jeep and Ram Trucks.

How to reach a person at Chrysler

Customer Service:  1 (800) 334-9200

Toll Free: 1 (800) 992-1997

Chrysler Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Chrysler

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Chrysler

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Chrysler mailing address

1000 Chrysler Dr.
PO BOX 21-8004
Auburn Hills, MI 48321-8004
https://www.chrysler.com/

Chrysler social media channels

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Chrysler executive customer service contacts

Primary Contact
Jeffrey Kommor
Vice President US Retail and Fleet Sales Operations, J
1000 Chrysler Dr.
PO BOX 21-8004
Auburn Hills, MI 48321-8004
Jeffrey.Kommor@fcagroup.com

Secondary Contact
Steven Beahm
Head of Parts & Service, FCA - North America & Head of Passenger Car Brands - North America
1000 Chrysler Dr.
PO BOX 21-8004
Auburn Hills, MI 48321-8004
Steven.Beahm@fcagroup.com

Chief Executive
​​​​​​Michael Manley
CEO and Chief Operating Officer for NAFTA region
1000 Chrysler Dr.
PO BOX 21-8004
Auburn Hills, MI 48321-8004
mike.manley@fcagroup.com

How to get professional help with your Chrysler problem

If you need help with a Chrysler problem, you can contact our advocacy team or just push the button.

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