Redbox Customer Service Contacts

Redbox Automated Retail, LLC is a brand of Outerwall, Inc. It specializes in DVD, Blu-ray, and video game rentals via automated retail kiosks.  Outerwall is owned by Apollo Global Management. 

How to reach a person at Redbox

Main: (630) 756-8000

Customer Service:  (866) 733-2693

questions@redbox.com

Redbox Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

If you call the main phone number, Shortcut: Press 1, then press 2

What you need to know about Redbox

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Redbox

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Redbox mailing address

Redbox social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Redbox.

Redbox executive customer service contacts