Regions Financial Corporation is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, mortgage and insurance products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,600 banking offices and 2,000 ATMs.
Regions Bank Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
Online Banking Customer Service 1-800-472-2265
Visa CheckCard Customer Service 1-800-295-8472
Regions Credit Card Customer Service 1-800-253-2265
Lost or Stolen Regions CheckCard 1-800-295-8472
Revolving Credit / Home Equity Line 1-800-231-7493
Client Services / Business & Commercial 1-800-787-3905
Regions Mortgage Customer Service 1-800-986-2462
Regions Mortgage Origination Center 1-877-536-3286
Report Fraud 1-800-734-4667
International* 1-800-458-5890
*Note: Customers inside the United States should not use this number. Some international charges may still apply.
Email Contacts
If you are a Regions customer and have account-specific questions, please log in to Online Banking and select “Secure Email Messages” from the Customer Service tab. Follow the on-screen instructions to send and receive secure messages with a Regions banker.
What you need to know about Regions Bank
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Regions Bank
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Regions Bank's mailing address
1900 Fifth Avenue North
Birmingham, AL 35203
https://www.regions.com
Regions Bank's executive customer service contacts
Primary Contact
Holt C.
Vice President, Customer Experience and Strategy
ocs@regions.com
Secondary Contact
David Sherrill
Senior Vice President--Customer Experience
1900 Fifth Avenue North
Birmingham, AL 35203
David.Sherrill@regions.com
Chief Executive
O. B. Grayson Hall, Jr.
Chairman, President and Chief Executive Officer
14455 Hayden Road
Scottsdale, AZ 85260
grayson.hall@regions.com
How to get professional help with your Regions Bank problem
If you need help with a Regions Bank problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on March 9, 2024 and updated on March 12, 2024.