Mediacom Communications Customer Service Contacts

Mediacom Communications is the nation’s fifth largest cable television company based on the number of video customers, and among the leading cable operators focused on serving the smaller cities and towns in the United States.

How to reach a person at Mediacom Communications

Customer Service:  (866) 321-1667

Toll Free: (855) 633-4226

Mediacom Communications Responsiveness rating

rating
5/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Mediacom Communications

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Mediacom Communications

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Mediacom Communications's mailing address

14455 Hayden Road
Mediacom Park
Chester, NY 10918

Mediacom Communications's social media channels

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Mediacom Communications's executive customer service contacts

Primary Contact
Jonathan Coscia
Group Vice President, Customer Service Operations
1 Mediacom Way
Mediacom Park
Chester, NY 10918
jcoscia@mediacomcc.com

Secondary Contact
Tapan Dandnaik
Senior Vice President, Customer Service and Financial Operations
1 Mediacom Way
Mediacom Park
Chester, NY 10918
tdandnaik@mediacomcc.com

John G. Pascarelli
Executive Vice President, Operation
1 Mediacom Way
Mediacom Park
Chester, NY 10918
jpascarelli@mediacomcc.com

Chief Executive
Rocco B. Commisso
Chairman and Chief Executive Office
totalcare@mediacomcc.com

How to get professional help with your Mediacom Communications problem

If you need help with a Mediacom Communications problem, you can contact our advocacy team or just push the button.

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