A prepaid wireless service in the United States that is part of T-Mobile US, Inc.
What you need to know about Metro by T-Mobile
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Metro by T-Mobile
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Metro by T-Mobile's mailing address
12920 S.E. 38th Street
Bellevue, WA 98006
https://www.metropcs.com
Metro by T-Mobile's executive customer service contacts
Primary Contact
David Carey
Executive Vice President of Corporate Services
12920 S.E. 38th Street
Bellevue, WA 98006
david.carey@t-mobile.com
Secondary Contact
Callie Field
Sr. Vice President Customer Service
12920 S.E. 38th Street
Bellevue, WA 98006
callie.field@t-mobile.com
Chief Executive
Mike Sievert
President and CEO
2250 Lakeside Blvd
Mike.Sievert@t-mobile.com
(425) 378-4000
How to get professional help with your Metro by T-Mobile problem
If you need help with a Metro by T-Mobile problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on March 9, 2024