The GIANT Company Customer Service Contacts

The GIANT Company is omni-channel grocery retailer with stores in  Pennsylvania, Maryland, Virginia and West Virginia. Founded in 1923 in Carlisle, Pa., The GIANT Company family of brands includes GIANT, MARTIN’S, GIANT Heirloom Market, GIANT Direct and MARTIN’S Direct. The GIANT Company is a company of Ahold Delhaize USA.

How to reach a person at The GIANT Company

Main: (717) 249-4000

Toll Free: (888) 814-4268

https://giantfoodstores.com/contact-us/

https://giantfoodstores.com/

Giant Food Stores Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Monday through Friday from 8am to 6pm, Saturday from 8am to 5pm, Closed on Sunday and on major holidays

What you need to know about The GIANT Company

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with The GIANT Company

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

We strongly recommend beginning your complaint escalation process with the primary contact and working your way up the ladder.  Please allow each contact at least a week to respond before moving up to the next level.  Please do not go directly to the CEO until you have gone through each of the steps.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

The GIANT Company's mailing address

The GIANT Company's social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Giant Food Stores.

The GIANT Company's executive customer service contacts