Subaru of America, Inc., based in Camden, New Jersey, is the United States-based distributor of Subaru’s brand vehicles, a subsidiary of Subaru Corporation of Japan. The company markets and distributes Subaru Symmetrical All-Wheel Drive vehicles, parts and accessories through a network with approximately 600 dealers throughout the United States.
Customer service resources
What you need to know about Subaru
We receive many complaints about Subaru. Here is a recent case where one of our readers received a car without a spare key.
How to resolve a problem with Subaru
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Subaru's mailing address
One Subaru Drive
Camden, NJ 08103
https://www.subaru.com/index.html
Subaru's executive customer service contacts
Primary Contact
Michael D. Campbell,
Vice President, Service and Quality
One Subaru Drive
Camden, NJ 08103
mcam@subaru.com
Secondary Contact
Jeffrey A Walters
Senior Vice President, Sales
One Subaru Drive
Camden, NJ 08103
jwalters@subaru.com
Jinya Shoji
Executive Vice President
One Subaru Drive
Camden, NJ 08103
JShoji@subaru.com
Chief Executive
Thomas J. Doll
President and Chief Executive Officer
One Subaru Drive
Camden, NJ 08103
thomas.doll@subaru.com
or try tdoll@subaru.com
How to get professional help with your Subaru problem
If you need help with a Subaru problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on March 9, 2024