Navient Corporation Customer Service Contacts

Navient Corporation is a financial services company headquartered in Wilmington, Delaware. Operations include servicing and collecting student loans. Navient is a wholly owned subsidiary of Navient Solutions, Inc. Navient Solutions was formerly known as Sallie Mae, Inc. and changed its name to Navient Solutions, Inc. in May 2014.

How to reach a person at Navient Corporation

Main: (302) 283-8000

Customer service : (888) 272-5543

advocate@navient.com

CorporateSecretary@navient.com

socialmedia@navient.com

https://www.navient.com/

Navient Corporation Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer Service Resources

Office of the Customer Advocate email

U.S. Mail can be sent to:

Office of the Customer Advocate
P.O. Box 4200
Wilkes-Barre, PA 18773-4200

What you need to know about Navient Corporation

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Navient Corporation

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Navient Corporation mailing address

WW social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Navient Corporation.

Navient Corporation executive customer service contacts