Neiman Marcus, Inc., is a specialty retailer company that sells designer clothing, accessories and jewelry as well as fine home decor. The company’s headquarters are in Dallas, Texas. Common complaints with Neiman Marcus are about products and services. If you have a complaint to make with this company, email, call, mail, chat or fax the company or use the company’s Twitter.
Customer service resources
Different ways to contact Neiman Marcus on this page
What you need to know about Neiman Marcus
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Neiman Marcus
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Neiman Marcus mailing address
Neiman Marcus
One Marcus Square
1618 Main Street Dallas
Dallas, TX 75201
https://www.neimanmarcus.com/
Neiman Marcus social media channels
Neiman Marcus executive customer service contacts
Primary Contact
Chris Purpura
Vice President, Customer Service
One Marcus Square
1618 Main Street Dallas
Dallas, TX 75201
chris_purpura@neimanmarcus.com
Secondary Contact
Stefanie Tsen
Senior Vice President, Omnichannel Customer Experience
One Marcus Square
1618 Main Street Dallas
Dallas, TX 75201
stefanie_tsen@neimanmarcus.com
David Goubert
Chief Retail Officer
One Marcus Square
1618 Main Street Dallas
Dallas, TX 75201
david_goubert@neimanmarcus.com
Chief Executive
Geoffroy van Raemdonck
Chief Executive Officer
One Marcus Square
1618 Main Street Dallas
Dallas, TX 75201
Geoffroy_van_Raemdonck@neimanmarcus.com
How to get professional help with your Neiman Marcus problem
If you need help with a Neiman Marcus problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on September 13, 2015 and updated on March 26, 2024.