Cablevision Customer Service Contacts

An American cable television company providing TV, phone, Internet services with systems serving areas surrounding New York City. It is the fifth largest cable provider and ninth largest television provider in the US, with most customers residing in New York, New Jersey, and Connecticut.

How to reach a person at Cablevision

Customer Service:(516) 364-8400

Cablevision Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

The customer service number above is a main number.   Each state has its own phone number for residential customer support:

Connecticut:  (203) 870-2583

New Jersey:  (973) 230-6046

Long Island:  (973) 230-6046

Bronx/Brooklyn/West Chester:  (718) 860-3513

Optimum Business Services:  (888) 276-5255

What you need to know about Cablevision

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Cablevision

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Cablevision mailing address

Cablevision
1111 Stewart Avenue
Bethpage, NY 11714
http://www.cablevision.com

Cablevision social media channels

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Cablevision executive customer service contacts

Primary Contact
Jeannine Roberts
Vice President, Customer Service Operations Center
1111 Stewart Avenue
Suite 200
Bethpage, NY 11714
jroberts@cablevision.com

Secondary Contact
Paul Klass
Senior Vice President Operations, Strategy and Customer Experience
1111 Stewart Avenue
Suite 200
Bethpage, NY 11714
pklass@cablevision.com

Kristin Dolan
Chief Operating Officer
1111 Stewart Avenue
Suite 200
Bethpage, NY 11714
kadolan@cablevision.com

Chief Executive
James L. Dolan
CEO
1111 Stewart Avenue
Suite 200
Bethpage, NY 11714
jdolan@cablevision.com

How to get professional help with your Cablevision problem

If you need help with a Cablevision problem, you can contact our advocacy team or just push the button.

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