Williams-Sonoma

Williams-Sonoma, Inc., is a retail company that sells kitchenwares and home furnishings. It is one of the largest e-commerce retailers in the U.S., and one of the biggest multi-channel specialty retailers in the world. It operates more than 600 retail stores internationally under a portfolio of brands including Pottery Barn, Pottery Barn Kids, PBteen, Williams-Sonoma, Williams-Sonoma Home, West Elm, Mark and Graham, and Rejuvenation.

Customer Service Resources

Contact Us page

What you need to know about Williams-Sonoma

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Williams-Sonoma

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Williams-Sonoma mailing address

Williams-Sonoma social media channels

Williams-Sonoma executive customer service contacts