Acer Customer Service Contacts

Acer Inc. is a Taiwanese multinational hardware and electronics corporation specialising in advanced electronics technology and is headquartered in Xizhi, New Taipei City, Taiwan.

How to reach a person at Acer

Customer Service:  (866) 695-2237

Acer Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Acer

Complaints about Acer are rare.

How to resolve a problem with Acer

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Acer mailing address

1730 North First Street
Suite 400
San Jose, CA 95112
https://www.acer.com/ac/en/US/content/home

Acer social media channels

X

Acer executive customer service contacts

Primary Contact
James Vick
Customer Service
1730 North First Street
Suite 400
San Jose, CA 95112
james_vick@acer.com

Secondary Contact
Gregg Prendergast
President
1730 North First Street
Suite 400
San Jose, CA 95112
Gregg_Prendergast@acer.com
(408) 533-7700

Mark Groveunder
Senior VP, IT & Customer Service
1730 North First Street
Suite 400
San Jose, CA 95112
mark_groveunder@acer.com

Chief Executive
Jason Chen
CEO
1730 North First Street
Suite 400
San Jose, CA 95112
jason_chen@acer.com
(408) 533-7700

How to get professional help with your Acer problem

If you need help with a Acer problem, you can contact our advocacy team or just push the button.

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