Alaska Airlines Customer Service Contacts

Alaska Airlines, which is based in Seattle, is the seventh largest U.S. air carrier. The airline serves more than 100 destinations in the contiguous United States, Canada, Mexico, and four Hawaiian Islands.

How to reach a person at Alaska Airlines

Main: (206) 433-3200

Customer Service: (800) 252-7522

Accessible services: (800)-503-0101

Customer Care/Mileage Plan :

1-800-654-5669

 

customer.care@alaskaair.com 

Alaska.IT@alaskaair.com

Alaska Airlines Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

8:00 a.m. – 5:45 p.m. (PT), Monday-Friday
8:00 a.m. – 4:45 p.m. (PT), Saturday

Customer Service Resources

Feedback form

Baggage damage or delay form

What you need to know about Alaska Airlines

We receive many complaints about Alaska Airlines. They include missing refunds and denied boarding cases. A companion ticket credit for this passenger was unusable.

How to resolve a problem with Alaska Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Alaska Airlines mailing address

Alaska Airlines social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Alaska Airlines.

Alaska Airlines executive customer service contacts