Aldi Customer Service Contacts

Aldi, headquartered in Germany, is a discount supermarket chain with almost 10,000 stores in 18 countries.

How to reach a person at Aldi 

Customer Service: (855) 955-2534

Fax: (630) 879-8152/8114

Aldi Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

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What you need to know about Aldi

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Aldi

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Aldi mailing address

Aldi
1200 N Kirk Rd.
Batavia, IL 60510
https://www.aldi.us/

Aldi social media channels

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Aldi executive customer service contacts

Primary Contact
Jeff Sanchez
Customer Service Manager
1200 N Kirk Rd.
Batavia, IL 60510
Jeff.Sanchez@aldi.us

Secondary Contact
Chadwick Kalter
Senior Customer Service Manager
1200 N Kirk Rd.
Batavia, IL 60510
Chadwick.Kalter@aldi.us

Lindsay Barton
Director of Operations
1200 N Kirk Rd.
Batavia, IL 60510
lindsay.barton@aldi.us

Chief Executive
Jason Hart
Director of Operations
1200 N Kirk Rd.
Batavia, IL 60510
jason.hart@aldi.us
(630) 879-8100

How to get professional help with your Aldi problem

If you need help with a Aldi problem, you can contact our advocacy team or just push the button.

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