Altice-USA Customer Service Contacts

Altice USA (formerly Cablevision) is the fourth-largest cable operator in the United States. Altice USA (through its Optimum, Lightpath and Suddenlink brands) offers digital cable television, high-speed Internet, voice, Wi-Fi and advertising services.

How to reach a person at Altice-USA

Altice-USA Responsiveness rating

rating
4/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

The best way to reach Altice by phone is through one of these numbers.

What you need to know about Altice-USA

We receive occasional complaints about Altice. This consumer was still expected to pay despite Optimum's failure to resolve the issue.

How to resolve a problem with Altice-USA

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Altice-USA's mailing address

1 Court Square
West Long Island City, NY 11101
https://www.alticeusa.com/

Altice-USA's social media channels

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Altice-USA's executive customer service contacts

Primary Contact
Vinny Guerrera
Director – Executive Customer Relations
200 Jericho Quadrangle
Jericho, NY 11753
Vinny.Guerrera@alticeusa.com

Secondary Contact
Beth Rosenfeld
Sr. Director – Executive Customer Relations
1 Court Square
West Long Island City, NY 11101
Beth.Rosenfeld@alticeusa.com

Chief Executive
Dennis Mathew
CEO
1 Court Square
West Long Island City, NY 11101
dennis.matthew@alticeusa.com

How to get professional help with your Altice-USA problem

If you need help with a Altice-USA problem, you can contact our advocacy team or just push the button.

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