American Home Shield

American Home Shield Corporation is the founding American home warranty company. It currently services 1.4 million customers across 49 states and the District of Columbia. Frontdoor is the parent company of American Home Shield.

How to reach a person at American Home Shield

Main: (888) 429-8247

Customer Service:  (888) 682 1043

Toll Free: (800) 776-4663

https://www.ahs.com/

American Home Shield Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about American Home Shield

We receive occasional complaints about American Home Shield. Here is a case where a reader has been without hot water due to a dispute.

How to resolve a problem with American Home Shield

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

It has been reported by many consumers that all emails to this company are being bounced by an organizational block.  If you experience this when trying to contact the company, please consider reporting it to your Attorney General’s Office or filing a claim in small claims court if your claim fits their criteria.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

American Home Shield's mailing address

American Home Shield's social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at American Home Shield.

American Home Shield's executive customer service contacts