American Queen Voyages merged The American Queen Steamboat Company and Victory Cruise Lines. The line offered lake, ocean and expedition sailings under one brand.
*** NOTE: American Queen Voyages has ceased operations. If you’re owed a refund for a canceled cruise, please file a claim through this site.
How to reach a person at American Queen Voyages
Customer service: (833) 583-1632
American Queen Voyages Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about American Queen Voyages
We received many complaints about American Queen Voyages before it went under. The company did not issue a refund to these passengers who canceled their bookings due to COVID-19. And it almost went out of business before refunding this customer.
How to resolve a problem with American Queen Voyages
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
American Queen Voyages mailing address
2400 E Commercial Blvd Ste 1200
Fort Lauderdale, FL 33308
http://www.aqvoyages.com/
American Queen Voyages executive customer service contacts
Primary Contact
Austin Wright
Contact Center Supervisor
2400 E Commercial Blvd Ste 1200
Fort Lauderdale, FL 33308
austin.wright@aqvoyages.com
Chief Executive
John Waggoner
Founder and Chairman of American Queen Voyages
2400 E Commercial Blvd Ste 1200
Fort Lauderdale, FL 33308
Frequently asked questions about American Queen Voyages
You are unable to contact it. American Queen Voyages has ceased operations.
No. American Queen Voyages suspended operations in February 2024, citing "financial unsustainability."
Refund Process:
If your future cruise has been canceled because of the American Queen Voyages bankruptcy, go to aqvrefunds.com to begin the refund process.
No. American Queen Voyages has ceased operations.
American Queen Voyages has no customer service phone number. It has ceased operations.
American Queen Voyages can no longer be contacted. It has ceased operations.
How to get professional help with your American Queen Voyages problem
If you need help with a American Queen Voyages problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on February 22, 2024 and updated on March 12, 2024.