Arch Insurance Group Customer Service Contacts

Arch Insurance Group is a specialty insurance company providing a wide variety of insurance services.  Their main group of clients includes corporations, professional firms, and financial institutions across the United States and Canada.  Arch Insurance offers property, casualty, construction, healthcare, and travel insurance, along with many other specialty insurance services. Arch Insurance is a unit of Arch Capital Group.

How to reach a person at Arch Insurance Group

Main: (212) 651-6500

Toll Free: (866) 413-5550

https://www.archcapgroup.com/Insurance/Regions/United-States

Arch Insurance Group Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Arch Insurance Group

Arch Insurance Group has a long record of customer service complaints going back more than decade.

How to resolve a problem with Arch Insurance Group

Like most communication service providers, Arch Insurance Group normally likes to conduct customer service by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Arch Insurance Group mailing address

Arch Insurance Group executive customer service contacts

For Europe contact: Cathy Kelly,  Senior Vice President and Chief Administration Officer  ckelly@archinsurance.co.uk  D: +44 0 20 7621 4671

For outside North America try: Hugh Sturgess Chief Executive Officer, Arch Insurance International, hsturgess @archinsurance.co.uk