Better Business Bureau (BBB)

The Better Business Bureau (BBB) is a private, non-profit consisting of 106 independently incorporated local BBB organizations throughout the United States and Canada. It is incorporated as International Association of Better Business Bureaus (IABBB) in Virginia. The Better Business Bureau is not affiliated with any governmental agency. 

The Better Business Bureau (BBB), founded in 1912, is a private, non-profit whose (self-described) mission is to focus on advancing marketplace trust. The organization consists of 106 independently incorporated local BBB organizations in the USA and Canada and is coordinated under the International Association of Better Business Bureaus (IABBB) based in Arlington, VA.

The Better Business Bureau is not affiliated with any governmental agency. Businesses that affiliate with the BBB and adhere to its standards do so through self-regulation. To avoid bias, the BBB's policy is to refrain from recommending or endorsing any specific business, product or service.

The BBB rating system relies on an A+ through F letter-grade scale. The grades represent BBB's degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns filed with the BBB. 

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Better Business Bureau's mailing address

Better Business Bureau's executive customer service contacts

Hutt may also be reached at (703) 247-9345.

Cindy Dudley, Media: cindy@ccie.bbb.org