Booking.com Customer Service Contacts

Booking.com is an online travel agency specializing in hotel accommodations.

How to reach a person at Booking.com

Main: +44 (0) 20 8612 8000

Customer Service: +44 (0) 20 3320 2600

Toll Free: (888) 850-3958

https://www.booking.com/

Booking.com Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Booking.com

We've been getting a lot of complaints about Booking.com lately, and it is barely hanging on to its current rating. Here's a recent case in which a customer was billed twice for her hotel room. Here's a rate error that Booking.com refused to correct. Also, Booking.com wouldn't help these customers fix their suspended account.

How to resolve a problem with Booking.com

Here's how to get a refund from Booking.com.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Booking.com mailing address

Booking.com social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Booking.com.

Booking.com executive customer service contacts