Brussels Airlines is the flag carrier and largest airline of Belgium based and headquartered at Brussels Airport. Brussels Airlines is part of Lufthansa Group.
How to reach a person at Brussels Airlines
Brussels Airlines Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Brussels Airlines
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Brussels Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Brussels Airlines mailing address
100-102, Avenue des Saisons
Box 30
Brussels, Belgium B-1050
https://www.brusselsairlines.com/
Brussels Airlines social media channels
Brussels Airlines executive customer service contacts
Primary Contact
Tilman Reinshagen
Chief Operating Officer
Box 30
Brussels, Belgium B-1050
katleen.verbruggen@brusselsairlines.com
+32 2 754 18 19
100-102, Avenue des Saisons
Box 30
Brussels, Belgium B-1050
Alternative email: kverbruggen@brusselsairlines.com
Alternative phone number: +32 27541907
Matteo Coppens (Secondary – tie with Katleen Verbruggen)
Passenger Recovery Officer bij Brussels Airlines
Brussels Airlines
Matteo.Coppens@brusselsairlines.com
+32 27541907
Chief Executive
Dorothea von Boxberg
Chief Executive Officer
100-102, Avenue des Saisons
Box 30
Brussels, Belgium B-1050
dorothea.vonboxberg@dlh.de
+32 27541907
How to get professional help with your Brussels Airlines problem
If you need help with a Brussels Airlines problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on December 23, 2014 and updated on March 26, 2024.