China Southern Airlines Customer Service Contacts

China Southern Airlines Company Limited is a Chinese airline. Its main hubs are at Beijing Capital International Airport and Guangzhou Baiyun International Airport. China Southern Airlines is a member of SkyTeam.

How to reach a person at China Southern Airlines

Main: +86 001-323-6538088

Customer Service:  (480) 463-8389

Toll Free: 888-338-8988

csnib@csair.com

flychinasouthern@csair.com

info@csair.us

Fax: +86 001-323-6538066

https://www.csair.com/en/

China Southern Airlines Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service resources

Headquarters in China
278 Ji Chang Road
Guangzhou, Guangdong, 510405
China
Phone: 86-20-86124737
Fax: 86-20-86659040

What you need to know about China Southern Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with China Southern Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

China Southern Airlines's mailing address

China Southern Airlines's social media channels

Facebook

X

LinkedIn

Link to contacts in all countries

NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at China Southern Airlines.

China Southern Airlines's executive customer service contacts

Baggage loss/damage: 1-866-767-2247 EXT 9