Citigroup Customer Service Contacts

Citigroup Inc. or Citi is an American multinational banking and financial services corporation headquartered in New York.

How to reach a person at Citigroup

Main: (212) 559-1000

Toll Free: 1 (800) 374-9700

https://www.citigroup.com/citi/

Citigroup Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Citigroup

We receive occasional complaints about Citigroup. Here's one where a consumer did not receive four percent cash back because of a technicality. And Citi didn't side with one of its customer in a dispute, but should have.

How to resolve a problem with Citigroup

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Citigroup mailing address

Citigroup social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Citigroup.

Citigroup executive customer service contacts