Craigslist is a classified advertising site for jobs, housing, personals, for sale, items wanted, services, and discussion forums, among others.
How to reach a person at Craigslist
Craigslist Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Craigslist
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Craigslist
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: Craigslist has many prominent warnings about possible scams, particularly when it comes to rental listings. We suggest you heed them.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.
Craigslist mailing address
222 Sutter St
9th Floor
San Francisco, CA 94108
https://www.craigslist.org/about/sites#US
Craigslist executive customer service contacts
Primary Contact
Kendra Frost
User Operations Manager
222 Sutter St
9th Floor
San Francisco, CA 94108
kendra-frost@craigslist.org
Secondary Contact
Craig Newmark
Founder
222 Sutter St
9th Floor
San Francisco, CA 94108
craig@craigslist.org
(415) 566-6394 x8283
Chief Executive
Jim Buckmaster
222 Sutter St
9th Floor
San Francisco, CA 94108
jim@craigslist.org
(415) 566-6394
How to get professional help with your Craigslist problem
If you need help with a Craigslist problem, you can contact our advocacy team or just push the button.
Get HelpThis contact was published on November 25, 2014 and updated on March 26, 2024.