Dillard’s Customer Service Contacts

Dillard’s is a department store chain operates 267 stores and 25 clearance centers spanning 29 states, covering the Sunbelt and the central US. Its stores cater to middle- and upper-middle-income women, selling name-brand and private-label merchandise with a focus on apparel and home furnishings. Founded in 1938 by William Dillard, family members, through the W. D. Company, control the company.

How to reach a person at Dillard’s

Main: (501) 376-5200

Customer Service: (800) 345-5273

Furniture Customer Service: (877) 272-260 

questions@dillards.com

https://www.dillards.com/ContactUs

https://www.dillards.com/

Dillard’s Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Mailing Address: Post Office Box 486, Little Rock, AR 72201

What you need to know about Dillard’s

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Dillard’s

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Dillard’s mailing address

Dillard’s social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Dillard’s.

Dillard’s executive customer service contacts