Discover Customer Service Contacts

The Discover Card is a credit card issued primarily in the United States.

Discover Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

You can reach the executive team at (302)328-3300. The team’s business hours are Monday to Friday, 9 a.m. to 6 p.m. Eastern time.

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What you need to know about Discover

We receive relatively few complaints about Discover. The most common problems are with disputes. Check out our guide to credit card disputes for strategies on handling a chargeback.

How to resolve a problem with Discover

Use the executive customer service contacts after you've exhausted the normal resolution channels. These executives are known to be quite responsive.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Discover mailing address

502 E. Market Street
Greenwood, DE 19950
https://www.discover.com/

Discover social media channels

Discover executive customer service contacts

Primary Contact
Julie Loeger
Executive Vice President
502 E. Market Street
Greenwood, DE 19950
julieloeger@discover.com

Secondary Contact
Carlos Minetti
Executive Vice President of Consumer Banking
502 E. Market Street
Greenwood, DE 19950
carlosminetti@discover.com

Dan Capozzi
Executive Vice President, President - Credit and Card Operations
502 E. Market Street
Greenwood, DE 19950
danielcapozzi@discover.com

Chief Executive
Roger C. Hochschild
CEO
502 E. Market Street
Greenwood, DE 19950
rogerhochschild@discover.com

How to get professional help with your Discover problem

If you need help with a Discover problem, you can contact our advocacy team or just push the button.

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