Etihad Airways Customer Service Contacts

Etihad Airways is the national airline of the United Arab Emirates. Its head office is in Khalifa City A, near Abu Dhabi City. Established by royal decree, Etihad commenced operations in November 2003. The name derives from the Arabic word for “union.”

How to reach a person at Etihad Airways

Main: +971 25990000

Customer Service: (888) 8 ETIHAD

feedback@etihad.ae

https://www.etihad.com/en-us/

Etihad Airways Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Etihad Airways

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Etihad Airways

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Etihad Airways mailing address

Etihad Airways social media channels

Facebook

X

Twitter account for customer service

NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Etihad Airways.

Etihad Airways executive customer service contacts

fax +971-2-5111200