Express Scripts Customer Service Contacts

Express Scripts provides pharmacy benefit management services including in network pharmacy claims processing, home delivery pharmacy services, and specialty pharmacy benefits.

How to reach a person at Express Scripts

Main: (314) 996-0900

Customer Service:  1-800-282-2881

Toll Free: 1-800-206-4005

memberservices@express-scripts.com

https://www.express-scripts.com/

Express Scripts Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Express Scripts

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Express Scripts

Like most communication service providers, Express Scripts normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with Express Scripts. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Express Scripts's mailing address

Express Scripts's social media channels

Facebook

NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Express Scripts.

Express Scripts's executive customer service contacts

or try: tim_wentworth@express-scripts.com