Fidelity Investments Customer Service Contacts

Fidelity Investments is an American multinational financial services corporation.

Fidelity Investments Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Fidelity Investments

Most Fidelity cases are handled quickly and by the book. Serious complaints are rare.

How to resolve a problem with Fidelity Investments

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Fidelity Investments mailing address

245 Summer Street
Boston, MA 02201
https://www.fidelity.com/

Fidelity Investments social media channels

Fidelity Investments executive customer service contacts

Primary Contact
Valentine Foti
Senior Vice President, Marketing and Customer Experience
245 Summer Street
Boston, MA 02201
valentine.foti@fidelity.com
(617) 563-7422

Secondary Contact
Arthur J. Greenwood
Senior VP, Fidelity Institutional Asset Management Relationship Manager
245 Summer Street
Boston, MA 02201
art.greenwood@fidelity.com
(617) 563-7226

Parrish Arturi
Vice President, Customer Experience
245 Summer Street
Boston, MA 02201
parrish.arturi@fidelity.com

Chief Executive
Abby Johnson
CEO and Chairman
245 Summer Street
Boston, MA 02201
abby.johnson@fidelity.com

How to get professional help with your Fidelity Investments problem

If you need help with a Fidelity Investments problem, you can contact our advocacy team or just push the button.

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