Fred. Olsen Cruise Lines Customer Service Contacts

Fred. Olsen Cruise Lines is a UK-based, Norwegian-owned cruise shipping line with four cruise ships. It was founded in 1848. The company headquarters are in Ipswich, Suffolk, in the United Kingdom, and is owned by Bonheur and Ganger Rolf. The company is part of the Fred. Olsen Group.

How to reach a person at Fred. Olsen Cruise Lines

Main: +44 (0) 1473 742 424

Toll Free: 0800 144 8329

Customer Service: +44 (0) 1473 746167 24-hour information line

internet@fredolsen.co.uk

customer.relations@fredolsen.co.uk

guest.services@fredolsen.co.uk

https://www.fredolsencruises.com/

Fred. Olsen Cruise Lines Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Open Mon-Fri: 08:00AM – 08:00PM
Sat: 09:00AM – 5:00PM
Sun: 10:00AM – 4:00PM

What you need to know about Fred. Olsen Cruise Lines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Fred. Olsen Cruise Lines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

VAT Number: 927 5336 08 (may be important for customers who are filing for a VAT tax refund)

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Fred. Olsen Cruise Lines mailing address

Fred. Olsen Cruise Lines social media channels

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NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Fred. Olsen Cruise Lines.

Fred. Olsen Cruise Lines executive customer service contacts