Globus Customer Service Contacts

The Globus family of brands, which includes include GlobusCosmos, Avalon Waterways and Monograms now consists of more than 30 tourism and aviation businesses, serviced by more than 5,000 staff. The companies’ escorted and independent vacations offer nearly 10,000 departures and over 400 different itineraries, covering more than 65 countries on six continents. Combined, the travel brands carry nearly 500,000 passengers per year, making the Globus the largest tour operator worldwide.

Globus Travel Group Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Globus

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Globus

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting any company manager directly.

Globus's mailing address

5301 South Federal Circle
Littleton, CO 80123
https://www.globusjourneys.com/

Globus's social media channels

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Globus's executive customer service contacts

Primary Contact
Taylor Crawford
Customer Care Director
5301 South Federal Circle
Littleton, CO 80123
tcrawford@globusfamily.com

Secondary Contact
Paula Hayes
Vice President of Sales
5301 South Federal Circle
Littleton, CO 80123
phayes@globusfamily.com

Chief Executive
Scott Nisbet
CEO & President
5301 South Federal Circle
Littleton, CO 80123
snisbet@globusfamily.com

How to get professional help with your Globus Travel Group problem

If you need help with a Globus Travel Group problem, you can contact our advocacy team or just push the button.

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